Privacy Policy

1. Introduction

Bay Care ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and address that you voluntarily give to us when you request a quote or contact us.
• Photos and Videos: Images or videos of your garage that you send to us for quoting purposes.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Facebook Data: If you interact with us through Facebook, we may collect information in accordance with Facebook's data policies.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Provide and manage our garage reset services.
• Send you quotes, invoices, and service updates.
• Respond to your inquiries and customer service requests.
• Improve our website and services.
• Monitor and analyze usage and trends to improve your experience.
• Deliver targeted advertising, newsletters, and other information regarding promotions and the site, with your consent.
• Comply with legal obligations.

4. Facebook Pixel and Advertising

We use the Facebook Pixel, a web analytics service provided by Meta Platforms, Inc. ("Meta"), to measure the effectiveness of our advertising and understand the actions people take on our website. The Facebook Pixel allows us to:

• Track conversions from Facebook ads.
• Optimize ads based on collected data.
• Build targeted audiences for future ads.
• Remarket to people who have already taken some kind of action on our website.

When you visit our website, the Facebook Pixel may collect data including your IP address, browser information, and actions you take on our site. This data is shared with Meta in accordance with Meta's Data Policy. You can learn more about how Meta collects and uses data at Meta Data Policy.

You can opt out of Facebook Pixel tracking by visiting Meta Ad Preferences or using the Digital Advertising Alliance's opt-out tool at aboutads.info.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing.
• The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: